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Top 14 Questions to Ask When Hiring Best Movers in Toronto


The suitable climate of Toronto and its rich cultural heritage make Toronto the most preferred city to live in. This has led to an increased demand for the best movers in Toronto. Some companies are stepping into this industry with complete knowledge, as this industry is growing rapidly. On the other hand, some do not have any experience but still enter into the rat race.

Thus, choosing a professional moving company is very important to sort out the moving hassle. Only professionals can help you safely pack the goods. They will help you with carrying them safely and even unloading them. But the main thing is to choose the right company out of all the options available.

You will be astonished to know that many moving companies in Toronto are not even licensed or have a working office. They do the job of a broker and subcontract their services to others. So, the essential step to making the right decision is to dig deeper and deeper into information about the various options available. The more you ask, the more you learn and reach the core.

Thus, here we present you with a set of questions that will help you choose the right movers in Toronto:

1. Are you licensed?

One of the most important things to consider while hiring any company is to look at its license. A licensed company is certainly more authentic than any other company. You may be assuming that if the company is established and is providing services, then it will be licensed for sure. But let me break it to you there are many movers and packers in Toronto who entered the industry just to be a part of the rat race. Neither do they have the experience nor are they licensed. If you neglect to check the background and basic things like checking the license, you may get trapped in legal proceedings later.

2. What is the permanent address of the company?

What if you discover that you are unable to reach the service providers after making the advance payment? Yes, there are many companies established online that provide moving services in Toronto. Their team will reach out to you over the phone, give you the quote, and make you make the advance payment. They then outsource the services to other contractors. Thus, the chances of the company ghosting you later increase. To avoid that, look for a permanent address of the company where you can go if needed.

3. Are you ready to document everything?

I believe that documents speak louder than words. A company that agrees to the proposition of giving everything in writing is ten times more authentic. If you take the quotes on the call, you may end up getting trapped later. There are chances that they overcharge you and you will not have any proof to justify yourself later. Even the terms and conditions of both parties, that is, service seekers and providers, should be documented. If they are ready to give everything in writing, then consider it a red flag.

4.  Is the company insured?

There can be a chance when you will have to keep your goods in the warehouse of the company. And if the warehouse is not well kept, then there is a high risk of damage. There have been many instances in the past where warehouses have caught fire. But with the advancement of technology, warehouses are made safe. Then also, precautions are a must. Thus, many moving companies in Toronto have gotten their companies insured. This helps in keeping the goods safe and recovering the damage if there is any.

5. How do you reach your moving quote?

There are a lot of services included in the moving quote. And different services may have a different percentage of tax included in them. It is also possible that you are charged for the extra labor or extra time that the movers spend in completing the task. To make sure that you are not fooled by the hourly payment basis or that they do not get extra labor at your place, ask the company to provide details of the quote they have provided. If they are charging based on estimated time and labor deployed, then ask them how many men will come or how many tasks they will do in 1.5 hours.

6. To whom to write the cheque?

If the company is not asking to make the payment in its registered name but rather is asking to make it in the name of the owner, then it is another red flag. The company should pay the taxes out of the money you paid them. Also, making the payment on their official account would further ensure that the company is licensed.

7. Are you operating from Toronto?

Any company that is locally situated will be able to carry out its operations more smoothly. If you are moving from another province, you should hire local movers and packers in Toronto. They will know the whereabouts and will be able to perform all the tasks smoothly in less time.

8. What packing material do they use?

The way you pack the goods accounts for 80% of the credit for a safe move. Perfect packing would ensure no breakage and no damage. But to ensure that the packing is done nicely, it is very important to use the right packing material. State clearly to the moving company that is on your cards to use the new packing cartons, wraps, etc. Many movers use the old boxes to cut down on the extra cost. But the old material will not ensure protection as the strength of the boxes deteriorates with time.

Some other questions:

9. Do you have vehicles or rent them?

10. Do you offer storage?

11. What are the other charges?

12. What equipment do they use for complex tasks?

13. What are your payment terms and conditions?

14. Do they subcontract the work?

These are some of the questions that will help you choose the right moving company in Toronto. I hope you are no more nervous about selecting a moving company. I wish you a safe and happy move.